Multiple navigation software in Nanjing exposed to malfunction, multiple parties respond

On December 18th, in response to the issue of multiple navigation software system abnormalities in Nanjing yesterday evening (December 17th), the reporter consulted multiple platforms, and all platforms stated that if the order abnormalities are caused by positioning, they can appeal to the platform. Meituan responded that if the rider experiences issues such as navigation timeout, they can also appeal for resolution.