On August 7th, the official WeChat account of Ideal Auto's legal department stated that it has recently received reports from multiple car owners, reflecting a large amount of misleading information targeting Ideal Auto's negative evaluations on various online platforms, greatly damaging Ideal Auto's user image and causing serious disruptions to their online and offline lives. Ideal Automobile stated that it is fixing relevant evidence and will resolutely pursue its legal responsibilities through all legal channels such as platform complaints, civil lawsuits, and criminal reports, in order to safeguard the legitimate rights and interests of its users and the company.
On the same day, Ma Lin, Assistant Vice President of Brand and Communication at NIO, expressed strong aversion to the indiscriminate act of pouring dirty water on a certain group of car brand owners. Ma Lin said that Ideal Company has cultivated the habit of electricity consumption among users, and Ideal users are a group that is willing to embrace new things and new energy. I also hope that ideal users can experience NIO's new ES8 and Ledao L90 more often. We have no motivation to argue with ideal users.
Ma Lin said that recently, Ideal has been under attack, and some people have directed the blame onto NIO. If Ideal users believe it to be true, then they have caught the attacker's trap. Ideal users are advised to keep their eyes open and avoid being exploited. Ma Lin also said, "I have observed some recent public opinion, including direct attacks, bringing disaster to the east, using borrowed weapons to kill people, and diverting attention. I have no illusions about eliminating such attacks from the industry level. What should I do if I encounter them? I think Shen Fei's suggestion is particularly good. Please think that the company can truly solve the problem through legal means and report to the police as soon as possible
